Management
My work
Strategy, Planning, Targets, Deadlines, Communication, Meetings, Workshops, Stakeholders, Ideation
Tools
- Slack
- Basecamp
- JiRA
- GitLab
- Atlassian
- SCRUM
- AGILE
- Trello
How to develop personas?
The persona is the voice of the user; typically based on user research and incorporating user goals, needs and interests.
What is Usability testing?
Users are asked to complete tasks, typically while they are being observed by a researcher, to see where they encounter problems and experience confusion. If more people encounter similar problems, recommendations will be made to overcome these usability issues.
What is Time tracking?
Time tracking is simply the measurement and documentation of hours worked.
How to handle team communication?
Team communication is the foundation of team collaboration. To work together, you must communicate. To work together well, you have to make sure your team communication is stellar.
What is Swim lane diagram?
Swimlanes add an extra level of clarity about who does what to process flowcharts. Combining the Empathy map with the Customer Journey map will create a Swim Lane diagram. This diagram serves to create a heat map of the problems that exist within each step of the customer journey.
Do you know Scrum?
Scrum is a AGILE process framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
Why to Learn fast and fail fast?
The sprint helps to obtain a clear vision of the goals upfront. It forces you to make critical decisions and solve complex problems fast. This means that you and your team can save months of design, engineering and development costs. The bonus? You’ll be able to get your product to market faster because you focussed on the right thing.
What is Kano analysis?
You want to create a product roadmap with the right features. There are many different reasons why you might need to include a given feature, but what do you do in order to know which ones will make your customers happy and prefer it over others. To prioritize which product features are most important to the user.
What is Kanban?
Kanban is a method for managing the creation of products with an emphasis on continual delivery while not overburdening the development team. Like Scrum, Kanban is a process designed to help teams work together more effectively.
How to Journey mapping?
Customer journey mapping has become a favourite tool for visualising the customer’s experience. But what exactly are they, how do you create them and what is the best way to use them?
Did you used Issue tracker?
Yes i was using GitLab, GitHub and Atlassian. An issue tracking system is any software application that allows you to record and follow the progress of every customer ticket or “issue” in your inbox until the problem is resolved.
How to interview stakeholders?
Interviewing people from across the business helps form a picture of where it is in the use of digital and customer service. These interviews also help me identify cultural and political barriers to change.
How to Content-strategy?
Content strategy refers to the management of pretty much any tangible media that you create and own: written, visual, downloadable — you name it. Content strategy is the piece of your marketing plan that continuously demonstrates who you are and the expertise you bring to your industry.
What is Brainstorming?
Brainstorming is a method for generating ideas to solve a design problem.
ANALITICS
User persona — A specific instance of the archetype with additional constraints, interest, and personality traits.
Agile
User persona — A specific instance of the archetype with additional constraints, interest, and personality traits.
Working methodology
working methodology Finally, few teams I encounter have established and communicated clear working methodologies. In other words, there is no formalised process.
SWOT Analysis
review cover? The scope of any review I carry out will be dependant on the type of analysis selected and the client’s business requirements. However, typically it will include areas such as:
Focus on specifications
focus on specifications Too many of the digital projects have the odds stacked against them from day one. They begin with a long specification laying out exactly what the team should be building. Specifications that are inappropriate for several reasons:
SWOT Analysis
SWOT Analysis A website SWOT analysis looks at your website in its broader context. It not only looks at the website itself but at influencing factors that are maybe holding the site back. These factors include areas such as governance, resourcing and leadership. Also, it explores untapped opportunities where the website could be providing more substantial business benefits.
research
research Of course, we can even improve a specification if we have enough information from the outset. Yet many teams seem to skip over a discovery phase because of the pressure to deliver.
One project a time
Some teams avoid the problem of prioritising by attempting to work on all projects at the same time. To placate stakeholders they juggle projects and try to keep them all moving forward.
Get the leads
LEADS My review will find ways to encourage more people to contact you via your website and ensure those who contact you are ready to buy.
Collaboration
A lack of collaboration Part of the reason teams think they can run many projects is because they see projects as linear. They attempt to “manufacture” digital solutions on a “factory line”. They hand projects off between team members. The designer does her work and then hands on to the developer and so on.